We’re here for you. If you have questions about our care management services or care management in health care, give us a call at 1 (866) 543-5765. Last updated 10/01/2023. Y0062_2024_MEDICARE. We offer a care management program for our Medicare members. Learn about the one-on-one support available through our care …Regence health plans make it easy to get care. Whether you want to find a primary care provider for routine care or need a quick virtual care appointment, we’ll help you access …Regence serves more than 3.4 million people through our nonprofit health plans in Idaho, Oregon, Utah and Washington, and our top priority is to ensure you have high-quality, affordable health care. Listen to the full podcast episode on the player above. Below are some highlights, which have been edited for length and clarity.Regence MedAdvantage Rx Classic (PPO) is a Medicare Advantage (Part C) Plan by Regence BlueCross BlueShield of Oregon. Premium: $72.00. Enroll Now. This page features plan details for 2024 Regence MedAdvantage Rx Classic (PPO) H3817 – 008 – 4 available in Clark County, WA. IMPORTANT: This page has been updated with plan and …Dec 8, 2023 · We’re here to help. Whether you're a current Regence member or considering Medicare, you can reach out to a Regence Medicare plan advisor at 1-844-REGENCE (734-3623) (TTY: 711). Our hours are 9 a.m. to 5 p.m., Monday through Friday. From Oct. 1 through Dec. 7, we’re available 8 a.m. to 6 p.m., Monday through Friday. Your health plan comes with a secure account for regence.com and our app, personalized to you and your benefits. Stay on top of your health with easy access to everything you …By Regence. January 15, 2024. Updated January 15. We are pleased to announce that Providence Health & Services has withdrawn its termination and will remain in network for Regence members. Our two organizations actively worked to avoid disruption to our provider network and maintain access to a critical care partner in our communities.ClaimsXten – We use ClaimsXten™, a clinical code editing software developed by Lyric. ClaimsXten logic is based on a thorough physician review of current clinical practices, physician specialty society guidance, and industry standard coding and guidelines. ClaimsXten’s web-based tool Clear Claim Connection allows providers to model claim ...UMP Classic. UMP Classic uses our largest network of providers, but has a lower deductible than UMP Select. With UMP Classic, you pay $0 for covered preventive care when you see a network provider. UMP Classic also covers the full cost of certain programs to quit smoking or manage diabetes. 15% for most covered medical services.Hercules-head fireplace, Féau Collection. Régence-style fireplace featuring the head of Hercules and cornucopias, inspired by the Salon d'Hercule at Versailles. Made between 1870 and 1880 for a Paris hôtel particulier. Red Sarrancolin Ilhet marble with flame motifs. Item from the Féau Collection, available for your interior projects.Search Regence Dental. Please enter your ZIP code. Continue. A lifetime of healthy smiles begins with good oral health. Regular dental checkups protect more than your teeth and gums—they can also go a long way toward improving your total health. ... Regence is a community of members; health care providers and professionals; and 6,000 employees who are helping each other pursue wellness and find support in the time of need. The largest not-for-profit health Plan in the Pacific Northwest and Mountain West states, we are Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon ... Below are links to annual general and specialized Medicare compliance training. These courses are available to all persons involved in the administration or delivery of MA Program benefits. Providers are advised to complete the training and to email Certificates of Completion to [email protected]. Start the Course. Finding doctors and dentists. Regence members can use Find a doctor and Find a dentist —our new and improved tools that make it quick and easy to locate a doctor, dentist, urgent care clinic, hospital or other provider. Find a doctor and Find a dentist are available on the website and the iPhone app—convenient for on-the-go health care needs. Access all the forms and documents you need to support your Regence patients, manage your claims payments and more. Search by keywords or filter by category or year to find exactly what you're looking for. Find forms to request pre-authorization, care management or appeals, or direct overpayment recovery. Download and print helpful material for ...Validating provider directory content. Follow these steps to verify the information about your practice and the networks you participate in: Visit Find a doctor from any page on our website. Type the provider's last name, first name in the search field. Verify demographic information for each location. Verify whether the provider is accepting ...Mar 19, 2024 · Select your plan from the options below to find providers in your plan’s network. Already a member? Sign in to find an in-network provider or facility before you search so your results are in-network and based on your plan. 2024 Part D plans. Last updated 03/19/2024. Y0062_2024_MEDICARE. Select your health plan from the options listed to find ... You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association.Jan 1, 2024 · Get help choosing a plan. Our Regence Medicare plan advisors are here to help you explore the different Medicare plans at 1 (844) REGENCE (1-844-734-3623) (TTY: 711), from 9 a.m. to 5 p.m., Monday through Friday. Regence is a trusted health insurance company that offers personalized benefits, claims and account information for its members. To access your online account, sign in or create an account with your last name, date of birth, ID number and group number. You can also manage your pharmacy benefits, find a network provider, and get support and resources for your health journey. Finding doctors and dentists. Regence members can use Find a doctor and Find a dentist —our new and improved tools that make it quick and easy to locate a doctor, dentist, urgent care clinic, hospital or other provider. Find a doctor and Find a dentist are available on the website and the iPhone app—convenient for on-the-go health care needs. Our award-winning Customer Service team is made of compassionate people who care. We’re empathetic, reliable and tenacious, too. We stay on top of issues until they’re resolved. Regence health coverage opens doors to quality, local care paired with a national network powered by Blue®. Get medical insurance for your life and budget.Regence Restaurant / Ռեժանս Ռեստորան, Ереван. 12,720 likes · 158 talking about this · 6,921 were here. Համեցեք՝ Երևան, Դավիթ Անհաղթ փողոց 10/1 Հեռ. +374(91)911053At the heart of the famous 17th district in Paris, the Regence Etoile 4-star hotel is located just a few yards from the Arc de Triomphe and the most beautiful avenue in the world, the Champs-Elysees, and not far from the Palais des Congrès and the Eiffel Tower.. Our charming hotel stands out thanks to top-class services, comfort, and the elegant, chic …Manage your health with self-service tools. UMP medical benefits are administered by Regence BlueShield and prescription drug benefits are administered by Washington State Rx Services. Your health plan comes with a secure account for regence.com and our app, personalized to you and your benefits. Stay on top of your health with easy access to ...Payers and providers in our region and across the country are having challenging conversations about the increasing cost of health care. Legacy publicized its contract termination as a negotiation tactic, putting patients in the middle and causing unnecessary stress to Regence customers and members. Oregonians deserve better.Idaho. Utah. Find News and Information on recent happenings in the health care industry and The Regence Group.Producer home. Find a doctorFind a dentistContact us. Sign in. Individuals & FamiliesMedicareFor EmployersFor ProducersFor Providers. Don't have a member account yet?If you have other questions or concerns, our customer relations representatives are ready to help. Call us at 888-675-6570. If you’re a Medicare Advantage member with a question about your dental benefits, please call 800-541-8981.Sample member ID cards. The main identifiers of BlueCard eligible members are a prefix and a suitcase logo. A correct member number includes prefix and all subsequent characters, up to 17 positions total. Others may be fewer than 17 positions. The prefix on member ID cards is generally three characters and can be alpha or alpha-numeric.Hotel Regence Paris. 33 rue de Saint-Petersbourg, 8th arr., 75008 Paris, France – Great location - show map – Subway Access. 6.7. Pleasant. 395 reviews. Staff. 8.3. +12 photos. Regence Hotel Paris is located in the 8th arrondissement between Opera and Montmartre, in the heart of Paris' major theater and cabaret district.Search Regence Dental. Please enter your ZIP code. Continue. A lifetime of healthy smiles begins with good oral health. Regular dental checkups protect more than your teeth and gums—they can also go a long way toward improving your total health. ...View your benefits and plan coverage. Keep your digital member ID card on you at all times. Get access to in-network providers, urgent care, virtual care and more.Mar 4, 2024 · All providers must be credentialed before they can participate in our provider networks. Providers must meet our credentialing criteria prior to contracting and remain in compliance with that criteria at all times. View our application checklist. Download and review our credentialing criteria. Explore telehealth service provider credentialing. Jan 1, 2024 · Get help choosing a plan. Our Regence Medicare plan advisors are here to help you explore the different Medicare plans at 1 (844) REGENCE (1-844-734-3623) (TTY: 711), from 9 a.m. to 5 p.m., Monday through Friday. Feb 21, 2023 · Ethics & compliance hotline. You can remain anonymous. 1 (877) 878-2273. Contact us to talk to our award-winning customer service, whether you’re a current member or are interested in a new Regence Medicare plan. To get discount information for these products, sign in and click the back button. As members, you and your family are eligible for savings on complete pairs of eyeglasses; eyewear items, such as frames, lenses and lens options; and …Read on to learn more about how your Regence health plan can help you have the healthiest pregnancy possible. Trying for a baby. Savings on fertility treatment. As a Regence member, you can save between 10% and 40% on fertility services, including IUI and IVF treatments, genetic testing services and fertility medications. ...Regence ID cards are sent directly to the employer or to employees' homes. Employees will receive new cards each year at their renewal date if they've made any changes to their plans or changed dependent coverage. Cards should arrive within two weeks of the effective date, renewal date or a new employee's start-of-coverage date. ...Boost employee well-being and productivity. When employees are healthy and happy, they tend to be more engaged and productive on the job. Our workplace wellness program, Regence Empower, is a personalized experience that guides employees on the steps to take to reach their well-being goals. Whether you want a turnkey package that … We contract with physicians, dentists, other health care professionals and facilities to form provider networks essential for delivery of health care and dental services to our members. All providers must be credentialed before they can participate in our. Calling Availity Client Services: 1 (800) AVAILITY or 1 (800) 282-4548. Creating an eTicket or starting an online chat: Availity Essentials: Help & Training>Availity Support>Contact Support. Access eligibility, benefits and claims-related information for most members. Submit pre-authorization requests, access agreement documents, reimbursement ...Regence BlueCross BlueShield of Utah is an independent licensee of the Blue Cross and Blue Shield Association. Regence BlueShield. Regence BlueShield serves select counties in the state of Washington and is an independent licensee of …In 2022 alone, Regence paid $5.52 billion in medical care for our fully insured members. For more than a century, we’ve been committed to the health and well-being of our members, customers and communities. While the path to more affordable health care might be challenging, at Regence, our role is clear.Get the answers you need on demand, online, 24/7. Our provider self-service tool helps you get the most out of partnering with us. See helpful answers to our most frequently asked …Regence BlueCross BlueShield of Oregon: Regence Gold 2000 With Dental and Vision Exam Individual and Family Network Coverage for: Individual a nd Eligible Family | Plan Type: EPO Page 1 of 7 OO0123SGDVIFIE The Summary of Benefits and Coverage (SBC) document will help you choose a health plan . The SBC shows you how you and the …You can remain anonymous. 24/7 anonymous hotline: 1 (800) 323-1693. Medicare Part C & D: 1 (800) 633-4227. Online reporting form.To get discount information for these products, sign in and click the back button. As members, you and your family are eligible for savings on complete pairs of eyeglasses; eyewear items, such as frames, lenses and lens options; and …Regence P.O. Box 2597 Portland, OR 97208-2597 . They should make the check payable to Regence, and write their 9-digit member ID on the check notation line. Questions or help. Members who have questions or need additional help …Jan 1, 2024 · Get help choosing a plan. Our Regence Medicare plan advisors are here to help you explore the different Medicare plans at 1 (844) REGENCE (1-844-734-3623) (TTY: 711), from 9 a.m. to 5 p.m., Monday through Friday. Whether you're looking for a doctor, dentist, therapist or urgent care, Regence makes it simple to find an in-network provider who's just right for you. You can even locate clinics …Dental networks. Most Regence plans allow you to see any dental provider for services, but seeing a dentist in our provider network will help ensure you receive cost-effective, high-quality care. The advantages of visiting a provider in our network include: In-network dentists have a contract with us to provide services at a set fee.Understand coverage and costs. Whether you need help choosing a health plan or want to better understand your coverage, you’ll find the details you need in our Summary of Benefits and Coverage (SBC) documents. and policy booklets. Need a paper copy of an SBC? Contact us.FAX _ Medicare _ Appeals _ and _ [email protected]. To request or check the status of a redetermination (appeal): 1 (866) 749-0355. Fax numbers Appeals and grievances: 1 (888) 309-8784 Prescription coverage decisions: 1 (888) 335-3016. Coverage decisions A coverage decision is a decision we make about what we’ll cover or the … Sign in and chat online or call us at the number on the back of your member ID card. DispatchHealth is a separate company that provides in-home care services. With a Regence health plan, you have options to save time and money. From urgent care and walk-in clinics to virtual visits, know where to get medical care. Whether you're looking for a doctor, dentist, therapist or urgent care, Regence makes it simple to find an in-network provider who's just right for you. You can even locate clinics …Members have access to pharmacy benefits and low-cost prescription drug services. Find in-network pharmacies, prescription refill services and more.Regence contracts with doctors, hospitals, labs, clinics and pharmacies. These are the providers in your network. Each provider has agreed to accept your plan's contracted rate as payment for services. Their costs are usually lower than out-of-network providers, and they also agree to file claims for you and not bill you for charges beyond this ... Regence BlueCross BlueShield of Oregon offers health and dental coverage to 750,000 members throughout the state. Stay up to date on what’s happening from Portland to Prineville. FAX _ Medicare _ Appeals _ and _ [email protected]. To request or check the status of a redetermination (appeal): 1 (866) 749-0355. Fax numbers Appeals and grievances: 1 (888) 309-8784 Prescription coverage decisions: 1 (888) 335-3016. Coverage decisions A coverage decision is a decision we make about what we’ll cover or the …You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association.Mar 18, 2024 · Celeste Ige, LCSW. 63 mi from Boydton, VA. Psychotherapist. 880 Martin Luther King Jr Blvd, Chapel Hill, NC 27514. 3.67. 3 verified reviews. Aetna, BlueCross BlueShield. see more. About Celeste Ige I named my practice Conversations Therapy because I have always felt that the words “therapy” and “counseling” have a bad reputation. Hotel Regence Paris. 33 rue de Saint-Petersbourg, 8th arr., 75008 Paris, France – Great location - show map – Subway Access. 6.7. Pleasant. 395 reviews. Staff. 8.3. +12 photos. Regence Hotel Paris is located in the 8th arrondissement between Opera and Montmartre, in the heart of Paris' major theater and cabaret district.June 28, 2022. Oregon Health & Science University (OHSU) will no longer be included in two specific provider networks as of July 15, 2022: Blue HPN and Peace Health. OHSU will also not be included in the Legacy Alliance LHP network, except to provide services at specific facilities listed below, effective July 15, 2022: Legacy Good Samaritan ...We’re here to help you make sense of it with answers to many of the common questions we hear from our members. If you don’t see your question below, sign in to your account and select My benefits to view your Benefit Booklet. Or you can call the Customer Service number on the back of your member ID card. We’re always here to help. Contact ...About this app. Regence Empower takes the guesswork out of well-being. Guided step by step, you’ll always know what to do next to reach your goals. It connects with the fitness and tracking technology you already use and matches you with healthy living activities customized just for you. So you can get—and stay—on the path to better health.re·gen·cy (rē′jən-sē) n. pl. re·gen·cies 1. A person or group selected to govern in place of a monarch or other ruler who is absent, disabled, or still in minority. 2. The period during which a regent governs. 3. The office, area of jurisdiction, or government of regents or a regent. adj. 1. Regency Of, relating to, or characteristic of the ...Ronald Wilson Reagan ( / ˈreɪɡən / RAY-gən; February 6, 1911 – June 5, 2004) was an American politician and actor who served as the 40th president of the United States from 1981 to 1989. A member of the Republican Party, his presidency constituted the Reagan era, and he is considered one of the most prominent conservative figures in ...Dec 8, 2023 · We’re here to help. Whether you're a current Regence member or considering Medicare, you can reach out to a Regence Medicare plan advisor at 1-844-REGENCE (734-3623) (TTY: 711). Our hours are 9 a.m. to 5 p.m., Monday through Friday. From Oct. 1 through Dec. 7, we’re available 8 a.m. to 6 p.m., Monday through Friday. Working with us is easier than ever. Log in here for tools and services that will help you manage your account. Mar 18, 2024 · Celeste Ige, LCSW. 63 mi from Boydton, VA. Psychotherapist. 880 Martin Luther King Jr Blvd, Chapel Hill, NC 27514. 3.67. 3 verified reviews. Aetna, BlueCross BlueShield. see more. About Celeste Ige I named my practice Conversations Therapy because I have always felt that the words “therapy” and “counseling” have a bad reputation. Get the answers you need on demand, online, 24/7. Our provider self-service tool helps you get the most out of partnering with us. See helpful answers to our most frequently asked …Loading... ... Loading...Hercules-head fireplace, Féau Collection. Régence-style fireplace featuring the head of Hercules and cornucopias, inspired by the Salon d'Hercule at Versailles. Made between 1870 and 1880 for a Paris hôtel particulier. Red Sarrancolin Ilhet marble with flame motifs. Item from the Féau Collection, available for your interior projects.Uniform Medical Plan (UMP) is a collection of high-quality, self-insured preferred provider organization (PPO) health plans offered through Washington State’s Public Employees Benefits Board (PEBB) Program. When you choose a UMP plan, you get an active partner in your health care. UMP provides access to affordable care and a dedicated team ...Read on to learn more about how your Regence health plan can help you have the healthiest pregnancy possible. Trying for a baby. Savings on fertility treatment. As a Regence member, you can save between 10% and 40% on fertility services, including IUI and IVF treatments, genetic testing services and fertility medications. ...Welcome to Regence, your health plan provider. Sign in to access your benefits, claims, pharmacy account and more.Regence MedAdvantage Rx Classic (PPO) is a Medicare Advantage (Part C) Plan by Regence BlueCross BlueShield of Oregon. Premium: $72.00. Enroll Now. This page features plan details for 2024 Regence MedAdvantage Rx Classic (PPO) H3817 – 008 – 4 available in Clark County, WA. IMPORTANT: This page has been updated with plan and …You can remain anonymous. 24/7 anonymous hotline: 1 (800) 323-1693. Medicare Part C & D: 1 (800) 633-4227. Online reporting form.By Regence. February 15, 2024. We are pleased to announce that MultiCare has rescinded its termination and will remain in network for Regence members. This means Regence members may continue to access care from MultiCare providers and facilities using in-network benefits. Like all insurance companies, Regence regularly negotiates with …Understand coverage and costs. Whether you need help choosing a health plan or want to better understand your coverage, you’ll find the details you need in our Summary of Benefits and Coverage (SBC) documents. and policy booklets. Need a paper copy of an SBC? Contact us.Improve your health with Regence Advantages & discounts and UMP’s wellness program. As a UMP member, taking charge of your health is easy. Regence Advantages helps you and your family save on the health-related products and services you need most. This discount program is not insurance—it’s offered along with your medical plan at no ...Regence Restaurant / Ռեժանս Ռեստորան, Ереван. 12,720 likes · 158 talking about this · 6,921 were here. Համեցեք՝ Երևան, Դավիթ Անհաղթ փողոց 10/1 Հեռ. +374(91)911053About this app. Regence Empower takes the guesswork out of well-being. Guided step by step, you’ll always know what to do next to reach your goals. It connects with the fitness and tracking technology you already use and matches you with healthy living activities customized just for you. So you can get—and stay—on the path to better health.Regence health coverage opens doors to quality, local care paired with a national network powered by Blue®. Get medical insurance for your life and budget.Regance, Киев. 81 likes. We invite you to visit our store, excellent quality is waiting for you!Regence serves approximately 3.1 million members through Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon, Regence BlueCross BlueShield of Utah and Regence BlueShield (select counties in Washington). Each health plan is a nonprofit independent licensee of the Blue Cross and Blue Shield Association. Regence is part of …Sample member ID cards. The main identifiers of BlueCard eligible members are a prefix and a suitcase logo. A correct member number includes prefix and all subsequent characters, up to 17 positions total. Others may be fewer than 17 positions. The prefix on member ID cards is generally three characters and can be alpha or alpha-numeric.Search Regence Dental. Please enter your ZIP code. Continue. A lifetime of healthy smiles begins with good oral health. Regular dental checkups protect more than your teeth and gums—they can also go a long way toward improving your total health. ...Our award-winning Customer Service team is made of compassionate people who care. We’re empathetic, reliable and tenacious, too. We stay on top of issues until they’re resolved. Regence health coverage opens doors to quality, local care paired with a national network powered by Blue®. Get medical insurance for your life and budget.
The Centers for Disease Control and Prevention (CDC) has issued the following updated vaccine recommendations: People 5 years and older should receive a single dose of an updated mRNA COVID-19 vaccine at least two months from their last dose of any COVID-19 vaccine; People 6 months to 4 years, if previously vaccinated, should receive one or two ... . From london to new york flights
SAMHSA resources. The Substance Abuse and Mental Health Services Administration (SAMHSA) provides free, confidential, 24/7 treatment referral and information for individuals and families facing mental health and/or substance use disorders. Reach their helpline at 1-800-662-HELP (4357). Company information about the Regence Group-BlueCross BlueShield affiliated health care plans located in the states of Oregon, Washington, Utah and Idaho- serving 3 million …We’re here for you. If you have questions about our care management services or care management in health care, give us a call at 1 (866) 543-5765. Last updated 10/01/2023. Y0062_2024_MEDICARE. We offer a care management program for our Medicare members. Learn about the one-on-one support available through our care …That’s why most Regence Individual and Family health plans come with the Individual Assistance Program (IAP). Find support for life’s challenges, including short-term confidential counseling, 24-hour crisis help, life-balance services and more - many at no extra charge. Plus, our program can match you with a behavioral health support ...Regence ID cards are sent directly to the employer or to employees' homes. Employees will receive new cards each year at their renewal date if they've made any changes to their plans or changed dependent coverage. Cards should arrive within two weeks of the effective date, renewal date or a new employee's start-of-coverage date. ...Regence BlueShield serves select counties in the state of Washington and is an Independent Licensee of the Blue Cross and Blue Shield Association. Terms & privacy The information you need is available to you online, 24/7. Our provider Self-Service Tool helps you get the most out of partnering with us. See helpful answers to frequently asked questions and quickly navigate our website resources. Availity Essentials can provide eligibility, benefits and claims-related information for most members. Le roi n'a alors que cinq ans. La Régence n 1, dans l’histoire du royaume de France, est la période de régence instaurée à la mort de Louis XIV ( 1er septembre 1715) à cause du trop jeune âge de son héritier désigné, Louis XV, qui n’a que 5 ans et 9 mois. Cette période est remarquable par son progressisme, mais la crédibilité ... Regence is a health insurance company that offers flexible and affordable plans for your family and individual needs. You can choose from a broad network of providers, get help for life's challenges, access virtual care, and enjoy value and discounts on various services and products. You can refer a patient to care by calling the Regence-specific phone number for any of the locations below at 1 (425) 651-2473 in Washington and 1 (503) 917-4904 in Oregon: Portland, OR ; Seattle, WA ; Tacoma, WA ; Olympia, WA ; Spokane, WAJan 1, 2024 · Get help choosing a plan. Our Regence Medicare plan advisors are here to help you explore the different Medicare plans at 1 (844) REGENCE (1-844-734-3623) (TTY: 711), from 9 a.m. to 5 p.m., Monday through Friday. Newly credentialed or existing providers requesting a new agreement (ancillary facility or professional agreement) Signed agreement received between the 1st and 15th of the month. Example: Signed agreement received 8/05/2020. 1st of the month following receipt of the signed agreements. Example: Effective date 9/01/2020. During times outside the yearly open enrollment dates, you can apply for insurance or make changes to your existing insurance only if you have a major life change, such as the loss of a job or the birth of a child (other changes may also qualify). This is called special enrollment. You have 30 or 60 days from the life change event to apply ...PORTLAND, Ore. – As Regence BlueCross BlueShield of Oregon continues to negotiate with the leaders of Legacy Health about a new contract, we want to assure our members and communities that we are ready to help …Medicare Supplement (Medigap) plans provide additional coverage that Original Medicare doesn't. Purchase a Medigap plan for a more complete health care coverage.Loading... ... Loading... Get the answers you need on demand, online, 24/7. Our provider self-service tool helps you get the most out of partnering with us. See helpful answers to our most frequently asked questions and quickly navigate our tools and website resources. Launch the tool. Le roi n'a alors que cinq ans. La Régence n 1, dans l’histoire du royaume de France, est la période de régence instaurée à la mort de Louis XIV ( 1er septembre 1715) à cause du trop jeune âge de son héritier désigné, Louis XV, qui n’a que 5 ans et 9 mois. Cette période est remarquable par son progressisme, mais la crédibilité ....